Privacy policy

Last updated: May 3rd, 2026

Privacy Policy

Fanmaxed is a UK-based online store that operates this website and provides products and services to customers. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following:

  • Contact details (name, address, email, phone number)

  • Order details (billing/shipping address, payment confirmation)

  • Account information (username, password, preferences)

  • Transaction data (purchases, returns, interactions)

  • Communications (messages you send to us)

  • Device and usage data (IP address, browser, interactions)

How We Collect Your Information

We collect information:

  • Directly from you (when you place an order or contact us)

  • Automatically (through cookies and site usage)

  • From service providers (e.g. payment processors, Shopify)

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Improve our website and services

  • Send updates about your order

  • Prevent fraud and maintain security

  • Comply with legal obligations

Marketing

We may send you promotional emails. You can unsubscribe at any time using the link in our emails.

Sharing Your Information

We may share your information with:

  • Shopify (our ecommerce platform)

  • Payment providers

  • Shipping and fulfilment partners

  • Service providers who help operate our store

We only share information as necessary to operate our business.

Shopify

Our store is hosted on Shopify. They process your data to help provide and improve our services. You can read more at: https://privacy.shopify.com

Data Security

We take reasonable steps to protect your information, but no method of transmission is 100% secure.

Your Rights

Depending on your location (UK/EEA), you may have rights to:

  • Access your data

  • Request correction or deletion

  • Restrict or object to processing

To exercise your rights, contact us using the details below.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: support@fanmaxed.com

Business Address:
61 Bridge Street, Kington, HR5 3DJ

We aim to respond within 24–48 hours.